Fibre networks and broadband services are provided to homes and businesses across Sweden by a rapidly expanding renewable energy generation and distribution company.
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Fibre networks and broadband services are provided to homes and businesses across Sweden by a rapidly expanding renewable energy generation and distribution company.
Read moreGerman supplier of around 20% of the contestable gas load in the industrial and commercial market as well as 30% of the power sold to residential and commercial customers.
Read moreThe organization became interested in robotic process automation (RPA) as a way to streamline and automate the handling of claims. It was believed that for the client to attain customer excellence and complete customer happiness, quick claim processing and prompt payment to end-customers were essential.
Read moreThe organization became interested in robotic process automation (RPA) as a way to streamline and automate the handling of claims. It was believed that for the client to attain customer excellence and complete customer happiness, quick claim processing and prompt payment to end-customers were essential.
Read moreThe client, a major player in the insurance industry, was devoting valuable testing time to the repetitious task of developing and maturing insurance policies in order to test numerous scenarios.
Read moreThe customer received the fuel bill in an unstructured format. In order to pay vendors and suppliers, we had to convert the invoice into a structured format. This was important to the client's core business.
Read moreThe airline has been hit by a sudden surge in cancellations due to the outbreak of COVID-19.
Read moreA global leader in supply chain and logistics needed to automate back office document management. The company wanted to better serve its customers and reduce delivery delays.
Read moreIn the hard times of the pandemic, hospitals and medical health organizations were having difficulties dealing with larger volumes of patients.
Read moreWe set up our software robots to be triggered by an incoming email with an invoice. Then the robot is checking the email sender address in the database to see if they are the company’s clients.
Read moreHealthcare organizations receive thousands of invoices every day, and entering this data into various systems is a tedious and time-consuming activity. Institutions that have invested in invoice automation can process invoices in less than one-fifth of the time it takes others to process them manually. The critical process for the customer service department is the onboarding process, which includes administrative tasks consisting in manually entering and verifying information about new customers.
Read moreThe financial services industry mainly benefits from harnessing advances in automation as RPA tools allow increasing integration between financial services and customer needs. The critical process for the customer service department is the onboarding process, which includes administrative tasks consisting in manually entering and verifying information about new customers.
Read moreThe financial services industry mainly benefits from harnessing advances in automation as RPA tools allow increasing integration between financial services and customer needs. The critical process for the customer service department is the onboarding process, which includes administrative tasks consisting in manually entering and verifying information about new customers.
Read moreThe financial services industry mainly benefits from harnessing advances in automation as RPA tools allow increasing integration between financial services and customer needs. The critical process for the customer service department is the onboarding process, which includes administrative tasks consisting in manually entering and verifying information about new customers.
Read moreThe company wanted to manage leaves and other forms of employee absence. They used a tool (a web application) for applying for leaves, accepting applications from superiors and reporting sick leaves. Basing on monthly statements, the internal HR department performed payroll calculations using another offline HR software. The majority of work was done manually, thus the process had to be performed repeatedly every month.
Read moreAlthough the company has been successful in gaining leads and new customers, it has not been doing well in terms of customer retention, with the number of extended policies decreasing by a percentage each year. The company was not in regular contact with customers and overdue with offers concerning the extension of purchased insurance options.
Read moreThe petroleum market is very specific. Importantly the fuel industry is regulated, it requires many restrictions. A detailed verification of contractors is one of them. The client prepared regular reports resulting from characteristics of his business and required to run it. The reporting process was cumbersome for the employees due to the repetitiveness, arduousness, and demanded early morning hours for generating documents.
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