What is Desktop Automation?
To put it simply, Desktop Automation is programmed robots that are located on each employee’s desktop. The robots have cognitive intelligence that allows them to navigate the graphical environment by repeating the user’s movements 1:1. This functionality allows them to react in real-time situations and provide assistance or guidance to employees when they need it. The robots can mimic human actions, from copying and pasting information to entering data and even opening applications and performing tasks.